1.What is Remote Assistance
With SUNMI Remote Assistance, you can manage your devices from registration to activation, use and retirement, hence the entire life cycle. It is a great helper in managing your devices, configurations, security and assets, etc.
Tech support staff, software developers among those who provide after-sales supports can leverage Remote Assistance in troubleshooting, thus to efficiently get device status, manage device permissions in bulk, easily find and solve device problems for better device management.
All SUNMI POS devices. Troubleshoot, with no geographic restrictions.
4. Integration Guideline: